Support

Logging In: If you have not logged onto the site since April 12, 2022 - you will need to reset your password to log in. Your user name is the same, but click on the “Forgot your password?” link and follow the instructions to reset your password.

Enrollment Codes / Activating Licenses: If you have an enrollment code (an enrollment card or supplied from the support team), you will need to log in to your account and use the “Activate License” link at the top of the page. Then enter your enrollment code and choose the course. Your course will then appear in the 'My Online Courses” area on the site when you are logged in.

Train the Trainer In-Person Courses: You can find courses on the “Calendar” link at the top of the page. Note that you do need to be logged in or create an account to enroll in a course on the site. Click on the “Buy Now” and follow the checkout process to purchase the course. You will receive an email reminder with a link to add the event to your personal calendar. The course will also appear in the 'My Courses” area on the site when you are logged in.

Help Center

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